S Excuse me
M Yes ?
Mr S I want to speak to the manager.
M The manager ?
M Yes, I want to speak to the manager.
Ms Certainly. Can you tell me your name , please?
S Smith. Mr Smith.
M No, your name, Mr Smith is the manager, Can you tell me your name?
Mr S But my name is Smith, Roberth Smith.
Ms Oh I am sorry, The manager name is Smith, too.
Mr The manager name is Smith ?
Ms Yes, His name is John Smith and your name is Robert Smith.
Mr S Well, I want to speak to John Smith.
M C Good. And your name is Robert Smith.
M S Yes.
M C Now you want to see the manager.
M Yes'
M C Now, you want to see the manager.
M s Yes?
M Why ?
S Why ?
C Yes?
C Why?
S I want to complain.
M C Complain?
M Yes, I want to complain.
C Why?
S I want to complain about this clock.
M Why?
S can you tell me the time, please ?
C Certanly, I t is querter past three.
S Quarter past Three ?
M Yes ?
M Then listen.
M Hallo, my name is John Smith. I am the manager.
S Hallo, And my name is Robert Smith.
M And you want to complain.
S Yes, I want to complain.
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